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Unsubscribe option
- Planned
- Subscribe
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Mathew |
Are we able to have an option to turn on an Unsubscribe link at the bottom of the emails? I've had a couple questions come up about spam issues. An email at the bottom saying, "Did you already leave a review? Thank you! Click here to unsubscribe" would work.
Activity Newest / Oldest
Adz S
Is there a timeline on when this will be implemented?
Joe Troyer
Status changed to: Planned
Joe Troyer
On the Get Reviews page, we can have another tab with settings for unsubscribe. Two configurable options:
- Email unsubscribe: Enabled/Disabled
- SMS unsubscribe: choose keyword to reply with for unsubscribing.
When they choose to unsubscribe, do not any other emails or SMS to that email or phone number.
Sandy Zuniga
Technically we need to have an unsubscribe link at the bottom of all emails (and technically the SMS should tell them to reply STOP to unsub) no matter if they left a review or not. You also don't want them to unsub after they leave a review in case you have a reason to send another request down the line.
Usually the unsub is at the bottom in small print and spaces between the end of the email copy and as far down the bottom as possible so not screaming noticeable but legally there. ;)